Privacy Policy

This Privacy Policy describes how Henzo ("we", "us", or "our") collects, uses, and shares your personal information when you use our services. We are committed to protecting your privacy and handling your information responsibly.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This may include your name, email address, phone number, and payment information. We also automatically collect certain information about your device and how you interact with our services, including your IP address, device information, and browsing activity.

How We Use Your Information

We use your information to provide and improve our services, process your bookings, communicate with you, and personalize your experience. We may also use your information for marketing purposes, such as sending you promotional emails about our services. You can opt out of these marketing communications at any time.

Information Sharing

We may share your information with third-party service providers who help us operate our business, such as payment processors, customer support tools, and marketing partners. We may also share your information if required by law or to protect our rights and interests.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You also have the right to object to or restrict certain processing of your information. To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will securely delete or anonymize your personal information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your personal information.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@henzo.app